TRAX enables our VAR partners to drive recurring revenues, reduce costs, and streamline operational efficiencies by providing a unified services platform for the administration and management of IT assets and their associated support contracts.
Delivered as a cloud based managed service, the TRAX Platform is comprised of multiple application components, each designed to deliver comprehensive functionality and security for any size data center environment.
ServTrax has made getting started easier than ever. You are just a few steps away from data independence and predictable recurring streams of revenue.
"In the first 11 months after implementing the TRAX Platform, OnX grew our support revenue gross margin by over 15% in the US and over 30% in Canada. The TRAX platform was critical to this success. TRAX really helped us gain new customers as well."Jim Wenger
Director Inside Sales
OnX Enterprise Solutions, LLC
"The TRAX Platform has allowed us to scale our business by using technology that not only increases our efficiency, but is of great value to our customers. One of the best attributes of TRAX is the ability to house multi-vendor contracts and associated assets into a single repository, giving customers visibility to their entire data center environment without assistance from the manufacturers."Neil Fitzpatrick
Director Indirect Sales
"Our sales force, executive management and customers have benefited greatly from our implementation of TRAX. It has made a huge difference with how the maintenance team is viewed in the eyes of sales, management and our customers. "Pat O’Connor
Director Business Alliances
OnX Enterprise Solutions
"We’ve been able to grow our complementary maintenance renewal business by over 100% the past 18 months by leveraging the TRAX Platform application. It has given us account control that we did not have in the past."Jackie Lunger
Director Asset Services
"TRAX provides a real value add for Edge, making it a differentiator when a customer is choosing a reseller partner. It makes contract and asset management simple while helping customers avoid lapses in coverage and providing valuable data for budgeting."Sue Ahmed
Services Practice Director
Welcome to servTrax
ServTrax, through its proprietary TRAX Platform, also known as TRAX, offers a single repository for managing service level agreements, warranties and related IT assets. This streamlined approach to contract management is proven to reduce IT costs significantly. To find out more about how TRAX can help you grow your business, click on one of the links above or watch our video.
Delivered exclusively through a nationwide channel of IT vendors, TRAX has been an industry leader in asset and support contract management for more than a decade. Today, our partners and their customers use TRAX to manage over three quarters of a billion dollars in annual maintenance and support revenue covering more than 1.5 million IT assets from 10,000+ customers and over 150 different manufacturers.
They say that necessity is the mother of all invention. ServTrax was founded in 2001 by a group of former reseller representatives and executives in an effort to simplify and improve the management of IT assets and associated contracts for their customers. Working closely with our partners, we created a robust, web based asset management solution, to replace their outdated, fragmented or manual tracking systems. The resulting ServTrax application allowed our partners and their customers to work more efficiently and drive down costs within both their internal and external business communities.